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Pentana Audit WebUI: Export To Excel fails where a field contains more than 32767 characters
If any field being exported contains more than 32767 characters then:
- The export will fail
- A white “Report” dialog box will be displayed, showing only the text “There was an error generating this report. Please contact your system administrator” at the bottom
- No errors are logged to the Service, WebService or WebUI log files
The only workarounds are to either exclude this record from the export via a filter, or to remove the long text entry. This number of characters is equivalent to about eight pages of text (11pt), so it is likely better stored in a file attachment in any case.