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Ideagen Internal Audit (Aura): In multiclient mode, "All Org Units" node missing from Org Structure screen, "index out of range" error on opening Client Universe
If you use the Excel Importer to create Clients in a multi-client version of Ideagen Internal Audit (Aura):
- You can find that the Org Unit screen is missing the 'All Org Units' node:
- Attempting to add an Org Unit in the Org Structure screen results in an error:
Universal Time: (2024-09-18 20:32:41) Local Time: (2024-09-18 21:32:41) TimeZone: (01:00:00 DST)
Version: 6.0.1.3
EXCEPTION: TngException[General]
message: OneToOne control could not get OrgUnit
- When entering the Client Universe screen, Ideagen Internal Audit (Aura) shows the following error:
Universal Time: (2024-09-18 20:32:41) Local Time: (2024-09-18 21:32:41) TimeZone: (01:00:00 DST)
Version: 6.0.1.3
EXCEPTION: ArgumentOutOfRangeException
message: Index was out of range. Must be non-negative and less than the size of the collection.
This is caused because it is possible to create a client via the Excel Importer without correctly specifying an 'All Org Units' root node.
To avoid this problem, we recommend not using the Excel Importer to create clients.
Ref: VIS_EX-90