Who is this article for?

Users working with the web interface.

Web access will be required follow these steps.

Users with a role that limits their ability to see parent actions or action updates may find that viewing Parent Information for an action or action update causes the following:

• Their web browser to show the error message "Something has gone wrong"
• The WebService log to show an error, containing the following text: 

1. Exception of type: Exception - Message: ParentsModel: Build, Unable to build ParentModel for the ActionUpdate

1.1. Exception of type: TngException[General] - Message: FormModel: Build, Unable to build FormModel - Form_Objective

1.1.1. Exception of type: TngException[Error building FormSectionModel] - Message: FormSectionModel: Build, Unable to build Control Objective.AuditProcess\AuditProcess.Name

1.1.1.1. Exception of type: TngException[Unable to build FormControlModel] - Message: FormControlModel: Build, Unable to build FormControlModel - Objective.SubProcess

1.1.1.1.1. Exception of type: TngException[General] - Message: Could not read the parent entity {Guid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, Id=329, Mid=EntityProcess}

1.1.1.1.1.1. Error InvalidRead: Entity was not found with the unique key {Guid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, Id=xxx, Mid=EntityProcess}

Fix

The underlying bug is fixed in later releases of Internal Audit 6.0.1, and so users should ensure that they are running the latest patch release.