Who is this article for?

Users who encountering this error when running a Robot job.

IT Administrator permissions are required to resolve the issue.

When running a job that relies on the Google geolocation service, you may see a geocoding error.

 This article describes a known cause of this error and how to resolve it.

1. Issue

When running a job that accesses the Google geocoding API, it may return the following error.

Google allow you to configure such than an API call comes from a specific IP address, and so if your address changes, the "REQUEST_DENIED" error will be shown.

2. Solution

To resolve the issue, check your Google account settings for IP address restrictions against your API key, and change if necessary.