Who is this article for?

  IT Administrators attempting to run App Manager.

  IT Administrator permissions are required to resolve the issue.

You might find that when you launch App Manager:

• It does not appear on the screen.
• Event Viewer shows the error System.NotSupportedException.

This article explains what causes the issue and how to resolve it.

1. Issue

If you attempt to run App Manager from a UNC path, then it will not load. Windows Event Viewer will show this error:

The full error text is:

Application: AppManager.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NotSupportedException

Exception Info: System.IO.FileLoadException
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadFrom(String assemblyFile, Evidence securityEvidence, Byte[] hashValue, AssemblyHashAlgorithm hashAlgorithm, Boolean forIntrospection, Boolean suppressSecurityChecks, StackCrawlMark& stackMark)
at System.Reflection.Assembly.LoadFrom(String assemblyFile, Evidence securityEvidence)
at System.Activator.CreateInstanceFromInternal(String assemblyFile, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, Evidence securityInfo)
at System.AppDomain.CreateInstanceFrom(String assemblyFile, String typeName)
at System.AppDomain.InternalCreateInstanceFromWithNoSecurity(String assemblyName, String typeName)
at System.AppDomain.InternalCreateInstanceFromWithNoSecurity(System.String, System.String)
at System.Activator.CreateInstanceFrom(System.AppDomain, System.String, System.String)
at Pentana.Tng.Core.PluginFactory.AssemblyHasPlugins(System.String)
at Pentana.Tng.Core.PluginFactory.InsertPluginsFromAssembly(System.String)
at Pentana.Tng.Core.PluginFactory.InsertPlugins(System.Collections.Generic.IEnumerable`1<System.String>)
at Pentana.Tng.Core.TngLog+TngLogInternal.GetStrategies(System.String)
at Pentana.Tng.Core.TngLog+TngLogInternal.get_TraceStrategies()
at Pentana.Tng.Core.TngLog+TngLogInternal.Trace(System.String)
at Pentana.Tng.AppManager.UI.App..ctor()
at Pentana.Tng.AppManager.UI.App.Main()

2. Solution

Ensure that you run App Manager from a local drive, rather than a UNC path. 

In addition, note that App Manager is designed to be run from a remote desktop session on the application server, so that it can connect to each of the config files in the application.  Running it from a PC rather than the app server will limit its functionality.