Issue
The email job fails, and in the log you find the following error message:

Result: fails, error:
2019-09-18 12:40:48.108 18-Sep-2019 13:40:47.983 (Robot) ERROR: , AppManager, 1, 09/18/2019 12:40:47, *****An exception occurred at 18 September 2019 12:40:47 using version 5.4.0.0
1. Exception of type: ArgumentException - Message: TypeStore found no PropertyType for the mid, INSTANCENAME.
 at Pentana.Tng.Messaging.TypeStore.TypeStoreInternal.GetPropertyType(String propertyMid)
 at Pentana.Tng.Messaging.PropertyStateCollection.get_Item(String mid)
 at Pentana.Tng.ServerRobot.EmailHelper.GetPropertyOnPath(EntityState state, String path)
 at Pentana.Tng.ServerRobot.EmailHelper.GetPropertyValue(EntityState state, String path)
 at Pentana.Tng.ServerRobot.EmailHelper.ReplaceTags(String text, EntityState state, Boolean isHtml)
 at Pentana.Tng.ServerRobot.SendInitialEmails.SendEmail(EntityState person)
 at Pentana.Tng.ServerRobot.SendInitialEmails.DoWork()
**************************************************
2019-09-18 12:40:48.123 18-Sep-2019 13:40:48.030 (Robot) SendInitialEmails.ActionUpdate Job COMPLETED.

Cause
The system setting Hyperlink.Website is not configured.

Resolution

• Open App Manager and connect to the instance that you are wanting to change
• Edit System Settings
• Locate the entry for Hyperlink.Website
• Update the setting value, to a valid URL for the WebUI. For example: https://server.domain.com/PentanaPRD/WebUI
• Save