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Ideagen Internal Audit (Aura) Web: Updating the right hand panel can cause unsaved changes to the left-hand panel to be lost
Pages in the WebUI are often divided into two areas, where the area on the left contains data fields and the one on the right contains a grid (a list of files or related records).
If you:
- Open a record
- Edit a field in the left-hand panel
- Make a change underneath one of the tabs in the right-hand panel
Then you may find that after that change the original value has returned to the left-hand panel.
This occurs for any user action that causes the entire screen to refresh.
So for example:
- Open a Finding
- Edit the Description
- Delete an Action or a Note, or add a Review
Then the screen redraws, and the edit is gone. The un-edited text has returned.
The workaround is to save the edit before adding or deleting an entry in the right-hand panel.
This problem exists in v5.4 and v6.0. It is fixed in v6.0.1.